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House Royan My Home In

Travel with peace of mind.

My home in guarantees give you flexibility and protection.

My home in Royan tenant's guarantees

Because we often need time to organize and coordinate our holiday, to require the approval of all participants on the chosen property. Because we can all face unexpected events obliging us to cancel or stop our holiday. Because without a guarantee, cancellation is complicated, time consuming and expensive.

Unlike most booking websites playing on words to announce particularly advantageous cancellation conditions when the reality is totally different, or offer optional cancellation insurance at exorbitant costs, we rather prefer being transparent and have built true solutions offering you flexibility and protection.

Our guarantees are simple, transparent and mutualist. Simple, because they apply to any booking without any need from you to subscribe. Transparent, because their implementation is clearly defined. Mutualist, as based on common sense and users global behaviors. They are in line with My home in global travel philosophy and follow the various mechanism we set to protect your reservation.

Beside the guarantees presented below, note that any booking made through My home in benefits from a Civil Liability Insurance up to 1 500 000€. You just make your life easy since there is no more need to provide the owner with your own insurance certificate which usually requires from you to subscribe a specific insurance at a significant cost.

Considering the period we are going through and always with the aim to protect you, a special COVID cancellation policy has been set.

Put a 48h option on a property

You need to secure your accommodation prior booking your flight or train tickets? You must get the approval of your family to confirm your choice? Our 48 hours option answers your needs.

Put a 48h option on a property

My home in Royan offers you all the flexibility you need to prepare your holiday with peace of mind.

Our 48-hours option gives you the time you need to organize your transport, confirm your choice with your family or friends, respond to a hesitation between one property and another, seize an opportunity.

To put an option on a property, you just need to get in touch with My home in team by email (info@myhomein.fr) or telephone.

Full refund guarantee for major events

You face a major event obliging you to cancel or interrupt your stay? In case of cancellation, you are reimbursed in full of the amounts paid. In case you should interrupt your stay, you are reimbursed on a prorata temporis basis for the nights not spent in the property.

Full refund guarantee for major events

Because only a major event makes us cancel or interrupt our holiday, we have set My home in full refund guarantee. This guarantee protects you prior your arrival but also during your stay. As a consequence, in case of a major event, you benefit from:

1. A full refund of the amount paid for any cancellation.

2. A refund on a prorata basis taking into account the nights not spent in the property for any interruption of stay.

Any reimbursement has a deductible of 10% of the rental price in order to cover bank expenses (linked to your payments and reimbursement) and the cancellation process.

Your request is processed in France, by the team of our guarantor partner who status on the eligibility of your reimbursement request. If so, the refund is processed by bank transfer within 10 days after receipt of the elements justifying your cancellation. We have set a reimbursement limit of € 25,000 per reservation.

To know more about the major events our cancellation and interruption guarantees apply for, you can consult our dedicated page.

Cancellation of stay - refund example:

You have reserved a 7 nights stay for an amount of 2,100€. You need to cancel your reservation. You are refunded for 1890€, corresponding to the rental price used minus the 10% deductible cancellation fee (210€).

Interruption of stay - refund example:

You have reserved a 7 nights stay for an amount of 2,100€. You need to return home on day four. You will be refunded for 990€, corresponding to 4 nights not used (1200€) minus the 10% deductible cancellation fee (210€).


Cancellation refund guarantee without reason or proof

Do not take the risk of losing your entire rental budget in the event of cancellation. Without reason or proof, you are reimbursed from 70% to 100% of your reservation depending on the property for any cancellation 30 days or more prior your arrival. For any cancellation less than 30 days prior arrival, you are entitled to a 50% refund.

Cancellation refund guarantee without reason or proof

Canceling a reservation without any justified reason can be expensive.

In case you wish to cancel, our guarantee scheme allows you to be refunded without reason or proof according to the following:

1. A reimbursement guarantee for 70% of the rental price in case of cancellation 30 days or more prior arrival. On some properties, the refund can be up to 100% depending on the policy chosen by the owner or its representative.

2. A reimbursement guarantee for 50% of the rental price in case of cancellation less than 30 days prior arrival.

Any reimbursement has a deductible of 10% of the rental price in order to cover bank expenses (linked to your payments and reimbursement) and the cancellation process.

Please note that in case the government would make special decision justifying our COVID cancellation policy to apply, the usual cancellation terms linked to the property would no longer be applicable.You would then be entirely refunded. You can consult our COVID cancellation policy through our dedicated page.

My home in Royan guarantees Implementation & financial terms
CIVIL LIABILITY INSURANCE 1 500 000€ - 10% deductible (mini 50€)
48 HOURS OPTION ON A PROPERTY No payment required
CANCELLATION REFUND GUARANTEE - without reason or proof From 50 to 100% of the rental price
based on date and property.
10% deductible (mini 50€)
FULL REFUND GUARANTEE - major events 25,000€ per reservation
10% deductible (mini 50€)
PRORATA TEMPORIS GUARANTEE - Interruption of stay major events 25,000€ per reservation
10% deductible (mini 50€)

Reasons and activation process of My home in guarantees

CIVIL LIABILITY INSURANCE: this insurance is included in any booking made through My home in without any need from you to subscribe. Make your life easy while travelling.

48-HOURS OPTION ON A PROPERTY: you just need to contact our team by email or telephone to put a hold on a property. This does not require any payment to be made. This option stands for the following 48 hours after getting in touch with our team.

CANCELLATION REFUND GUARANTEE WITHOUT JUSTIFICATION : you inform the owner of your wish to cancel and simply get in touch with My home in team. Your demand is addressed with no delay and the reimbursement made within 3 days.

FULL REFUND & INTERRUPTION OF STAY GUARANTEE FOR MAJOR EVENTS: the major events our cancellation and interruption guarantees apply for can be consulted on our page terms of guarantee. To benefit from these guarantees, you must send us your request in writing by e-mail (info@myhomein.fr) or by letter with acknowledgment of receipt, explaining the reasons of your cancellation or interruption of your stay and providing your supporting documents. Your request is analyzed by the team of our guarantor partner, who status on its admissibility. When applicable, upon receipt of the supporting documents, your reimbursement will be made by bank transfer within 10 days. Like any mutualist scheme, the guarantees you benefit from stand if they are activated for real and serious causes. We rely on your common sense to use them accordingly.